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Gap Analysis & Roadmap

This document covers every piece of missing functionality as of 2026-04-16, the blocker or reason it isn't done, the estimated effort, and the prioritized plan to close each gap.


Gap Inventory (G01–G13)

ID Gap Type Blocker Est. effort
G01 Create User: create playlist with agent name Feature Charlie must send screenshots of playlist UI 1–2 days
G02 Create User: drag-and-drop campaigns to playlist Feature Unknown DOM selectors + CDP drag complexity 2–3 days
G03 Create User: drag-and-drop states to playlist Feature Same blocker as G02 Included in G02
G04 Create User: assign user to playlist + verify "1 member" Feature Depends on G01–G03 0.5 days
G05 Reset Leads: map Office Map selectors + implement Feature Charlie must assign agents to Office Map 1–2 days
G06 Upload Leads: handle non-standard CSV headers Feature Need sample CSV with custom headers from Charlie 1 day
G07 Upload Leads: create new campaign Feature No external blocker 0.5–1 day
G08 Upload Leads: merge duplicates Feature No external blocker 0.5 days
G09 Upload Leads: accept duplicates Feature No external blocker 0.5 days
G10 Upload Leads: search lead + move to campaign Feature Need to map search and move UI 1–2 days
G11 Call results: automate type A/B/normal assignment Ambiguous Confirm with client if automation is required or KB is sufficient 1–2 days
G12 Create dedicated bot account in ReadyMode Infra Coordination with Charlie 0.5 days
G13 Create User: additional fields (AMD, Dialing Rate) Feature Client has not confirmed spec 1–2 days

Total estimated effort (once unblocked): ~10–15 development days


Priority 1 — Unblock (Requires Client Action)

These cannot be started without input from Charlie. Escalate immediately.

# Action Owner Urgency Gaps unblocked
1 Request playlist UI screenshots from Charlie (where "Add a Playlist" appears, where campaigns/states are dragged, where user is assigned) Team → Charlie 🔴 URGENT G01, G02, G03, G04
2 Request Charlie to assign agents to Office Map in ReadyMode Team → Charlie 🟠 HIGH G05
3 Request sample CSV with non-standard headers from Charlie Team → Charlie 🟡 MEDIUM G06
4 Confirm with client: should call results assignment be automated in UI or is KB-only sufficient? Team → Client ⚪ LOW G11

Priority 2 — Implement Now (No External Blocker)

These can be worked on immediately, in parallel with waiting for client responses.

# Task Gaps covered Est. effort
5 Upload Leads: create new campaign G07 0.5–1 day
6 Upload Leads: merge + accept duplicates G08, G09 1 day
7 Upload Leads: search + move leads G10 1–2 days
8 Create dedicated bot account in ReadyMode G12 0.5 days

Total for Priority 2: ~3–4.5 days


Priority 3 — Implement Post-Unblock (Depends on Client)

These require the client actions from Priority 1 to be completed first.

# Task Gaps covered Est. effort
9 Create User v3: playlist creation + drag-and-drop + user assignment G01, G02, G03, G04 3–5 days
10 Reset Leads: map selectors + full implementation G05 1–2 days
11 Upload Leads: non-standard header mapping modal G06 1 day
12 Create User: additional fields (AMD, Dialing Rate) — only if spec confirmed G13 1–2 days
13 Call results: automated UI assignment — only if client confirms required G11 1–2 days

Total for Priority 3 (post-unblock): ~7–12 days


Effort Summary

Priority Description Est. effort
P1 Client actions required (team to request) 0 dev days (waiting)
P2 Independent — can start now 3–4.5 days
P3 Dependent on client unblocking P1 7–12 days
Total Full gap closure ~10–16 days

Critical path: G01–G04 (Create User playlist) is the highest-value work and the most blocked. Without Charlie's screenshots, this cannot move. The team should treat the screenshot request as the most urgent communication to the client right now.